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Welcome to Bawabah, These terms and conditions apply to the Site and all of its divisions, They apply when using or purchasing products & services through our Web site Bawabah and provide important information for you as a buyer. - By using the Site, you represent that you confirmed to comply with these terms and conditions with Bawabah in relation to your use of the Site; This User Agreement is effective upon acceptance.

To access certain service to order and purchase Product you must create an account on Bawabah, Your account is personal to you and is non-transferable to any third party. We will protect Your Information according to our Privacy Policy When you register and create an Account, you must provide an accurate and Real information about you including your E-mail address, first name, last name, country, phone number, and any other information required for creating your account, You should always update your registration data to keep it complete and accurate.

If you use Bawabah, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Bawabah does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Bawabah only with involvement of a parent or guardian. You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, or incomplete, Bawabah has reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Bawabah under this User Agreement or at law, Bawabah has the right to indefinitely suspend, limit or withdraw your access to the Site.

We take payment from your credit or debit card at the time we receive your order for the relevant Products, payment method (k-net – visa – Master card – Paypal) In the event that we are unable to supply the Products, we will inform you as soon as possible by email or call and a full refund will be given where you have already paid for the Products.

Please note that there may be certain orders that we are unable to accept and must cancel.

• Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our fraud avoidance department, cases where we find that the customer is manipulating the account to place multiple orders. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional.
• Information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Account by providing us your bank details No cash disbursement shall be made under any condition whatsoever.
• {{website_name}} try to be as accurate as possible with the information we present on our website , we will make reasonable efforts to accurately display the attributes of the products we sell.
• Bawabah is not responsible for any errors that may be reported by suppliers in the product descriptions , We do not warrant that product descriptions is error free.

Customer purchased an item and wants to return or exchange – he/she has only 14 days to return or exchange, make sure the items must be returned in a resale able condition. That means your item must be unused and in the same condition as you received it.

• The item must be in the original packaging and returned with.
• Any accessories, labels and free gifts or bonus items within 14 days from the date on which items are delivered.
• In case, if any return request made by the customer then we will not refund the shipping charges as that has already been incurred by us. We will refund the product purchased amount only.
• In the case of a product purchased with a gift coupon, bundle offer, special offer or purchased during the sales campaigns etc. then we have the rights not to accept the product return.
• Replacement is possible only if customer is proving (defect / missing part / etc ) only within 14 days after the delivery.
• Product damaged due to wrong usage will not be accepted under the warranty terms & conditions.
• Virtual products are excluded from the 14 days return policy.